Accountmanager Partnerships online payment

Purpose of the role
The Account Manager is responsible for guiding and connecting new partners to our payment platform and configuring the online and offline systems according to partners needs within the agreed service levels. The Account Manager is also responsible for growing business through managing and developing existing channel partnerships.

Key Responsibilities
Build and manage the relationship with our current partners/ channels within Europe based on revenue opportunity.
Coordinate the on boarding and implementation of new partners and work closely with their sales/technical organization to understand the business and manage the relationship after launch
Involved in presales activities with new customers and new partners: integration advisory in sales process and manage international customer projects from an integration point of view
Communicate with external vendors in the payment industry
Setting integration priorities to allocate available resources
Manage integration process by defining work procedures and managing KPI’s and SLA’s. Also responsible for reporting activities in available systems
Identifying, advising and assist in implementing new or improved products, processes and procedures
Work closely with internal departments to provide and coordinate service and new product initiatives to the partners/ channels. Areas include but not limited to Product Development, Risk, Operations, Legal and Sales.

Critical Competencies
Ability to perform under pressure
Independent, result orientated, creative thinking, problem solving, hands-on and proactive mentality
Excellent negotiation, influencing, presentation and communication skills, with the ability to interact professionally with executives
Makes deals and executes them well.
Ability to articulate complex issues clearly to internal management, internal departments and partners/ channels

Required Experience
Bachelor degree or higher
Minimum of 7 years experience in the online payment industry
Knowledge of eCommerce, platforms and online payment industry
Strong commercial background, proven sales ability including pricing, relationship building and management, consultative selling
Experience in managing projects
Excellent communication and presentation skills

Required knowledge/ technical skills
Fluency and excellent writing skills in English is a must
Advanced computer literacy (PowerPoint, Word, Excel and Access)